Is your business considering changes to networking and communications systems?
Our Project Management team have over 15 years experience navigating Telstra systems and processes, and can provide support and assistance with engaging the right teams on your behalf, to deliver new solutions promptly.
Below is a small portion of the many tasks our Projects Management team handle every day…
-Validation of documents.
–Ensure the mandatory Network Feasibility reports are obtained.
–Arrange support from, and engage with the appropriate tiers of Telstra Project Management.
–Coordinate site and remote appointments to implement the network and solutions.
–Oversee cancellation of existing services and align billing with each site cut-over date.
–Coordinate Telstra resources to facilitate SIP Commissioning and Migration appointments.
–Raise orders via Telstra portals as per customer requirements (VLE channels, Business Continuity, Number Range requirements etc).
–Provide Remote & On-site Support*.
-Liaise with Telstra internal offshore PM to obtain status updates and provide updates to Customer and associated parties.
–Coordinate FNC for Telstra router to accommodate Voice VLAN, QoS/CoS and Port configuration requirements.
Whether it is a simple upgrade/downgrade of services, or a complete refresh of systems, our Projects Management team can provide coordination and oversight end-to-end across all facets of your businesses needs.
*On-site Support is assessed during solution design and is based on project complexity, and office locations