IT SUpport
Wireless Communications IT Products
Your Support... Your Way...
We offer a choice of IT Support Packages that are an easy and affordable way to access superior Business IT support, tailored to suit the specific needs of your business.
Ad-Hoc Support Services
How does our ‘Ad-hoc IT Support Service‘ work?…
For some businesses, ad-hoc support is a great option.
Ad-hoc simply means ‘as needed’ – so you only pay for what you need, when you need it!
With our ad-hoc services, you have access to the expertise, skills and resources of our experienced team without the need to enter into a managed services contract.
Our Ad-hoc services are billed in blocks or as a cheaper alternative can be purchased as ‘pre-paid package’
Through our ad-hoc IT Support services we provide the following:
- OVER-THE-PHONE SUPPORT
- REMOTE SUPPORT
- SCHEDULED ONSITE SUPPORT
- ONSITE CONSULTATION
Here’s a breakdown of our Ad-hoc Services…
We are here to help with a full range of IT & telecommunication support services, including (but not limited to):
- Server Failure and Outages
- Network /Server Performance Issues
- Active Directory Issues
- Hardware Issues
- Network upgrades and installations
- Telecommunications (telephone system/mobility support)
- Desktop Hardware and Application Issues
- Cybersecurity Breaches & Data Loss
- Emergency Disaster Recovery
- New Service/Equipment Setup and Installation
What sets us apart…
The Wireless Communications Team are a fully Enterprise Accredited Telstra Partner and hold numerous ICT industry accreditations.
Our expertise and attention to detail will ensure you have an enjoyable and professional experience.
Wireless Communications has national coverage with Head Office located in Adelaide.
ACCREDITED
As a nationally accredited Telstra Channel Partner, we offer a suite of Telstra’s cutting-edge services
TRUSTWORTHY
As Adelaide’s largest and most trusted Telecommunications Partner, our clients know that we take their business seriously.
HIGHLY-TRAINED
Highly trained and expert staff with years of experience in the IT & Telecommunications industry